Online learning and training are becoming more important for online businesses. When you teach your course topic, you prove to your target audience that you are a high-quality expert in your field. We’ve helped hundreds of thousands of course creators build and grow their courses. Now, we will teach you how to turn your knowledge into an incredible learning encounter! Our e-learning platform is a lightweight that allows individuals to build courses online and then…

A company’s training materials are one of the most important parts of that company’s human resource strategy. Training content should be created to communicate expectations, establish roles and responsibilities and define processes and procedures effectively. Previously, many employers provided their employees with dry, laboriously written HR training manuals created in Microsoft Word. These guides were too wordy and too dry. In practice, employees never really referred to them again after training was over. Training materials…

What is an Online Learning Platform? An online learning platform is an environment where students can take online courses. These online learning platforms are often called ‘course marketplaces’ because they give learners the opportunity to search for and pay directly for online courses. While some of these course marketplaces are intended to be used by online content creators, the majority are intended for university students and provides educational materials. Importance of Online Course Platform in…

A happy customer is a loyal customer. Customer service experience and relationships created during an interaction can impact repeat sales for years to come. Want to guarantee superior service? Find out what the customer service representative is thinking. For truly great service, leaders need to equip their representatives with the skills and knowledge they need to help customers. Customer service training helps ensure that your employees are familiar with the best practices of customer service.…

New employee training is an important part of the recruitment process as it teaches new hires about the company’s ethics, mission, and goals, as well as how to be successful in their new role, achieving both the company’s and their own. This training period might last for 90 days or so, depending on the desired outcomes of your company. You can significantly improve how soon new employees can make impactful contributions to the company, and…

It’s important to understand that training an employee not only improves his performance but also makes them a valuable asset to the company. After some time training your employees, if you’re beginning to realize that your employees have expired certifications because they haven’t completed their required hours, then, it’s time to rethink your training methods. This happens mainly because even after months of careful planning, you didn’t consider how to keep track of training for…

Businesses have started realizing that soft skills are necessary for the success of a company, which is why investing in employee training has increased. An astonishing 44% of employers believe that job candidates lack the soft skills necessary to be successful at their jobs which mean two-fifths of employers believe that candidates’ soft skills are a serious problem. In this article, we will discuss everyone we need to know about soft skills from importance to…

As employees are now more likely to work remotely, businesses are beginning to realize the importance of training remote employees. 74% of companies now plan to move to the method of remote working permanently. With more people being classed as “remote workers” now more than ever, now is the time to embrace technology and learn to virtually upskill. There are several different ways to set up and run remote training. There is no single right…

Remote training can be both budget-friendly and effective if you’re smart about it. Here are some of the tips that can make it happen. 1. Assess the Gaps in Skills in your Workforce Even though it’s a good idea to bring your employees up to speed on new technologies, you should avoid rushing their training. First, you need to find out where your employees are falling short. For instance, if your business suffers a drop…

Emerging customer expectations often drive companies to improve their service standards. These days, customers do not want to just get their questions answered, so you must utilize effective training for your call center agents to provide better customer experiences. Apart from choosing conventional-minded software, call center managers are also investing in developing training programs. This will enable them to provide conventional-minded service to their customers. Read the article to find out tips for training call…